Shipping policy

Shipping Policy

Order processing
Orders are usually prepared within 2-5 business days after payment is confirmed. Processing time may be longer during holidays or pre-order periods.

Shipping destinations
Available shipping destinations and shipping fees are shown at checkout after you enter your delivery address.

Delivery time
Delivery time depends on the destination, carrier, customs processing, and local delivery conditions. When tracking is available, we will provide tracking information after the order ships.

Address accuracy
Please make sure your shipping address is complete and accurate before placing an order. We may not be able to change the address after the order has been processed.

Customs, duties, and taxes
International orders may be subject to customs duties, import taxes, or other fees charged by the destination country or carrier. These charges are the responsibility of the customer unless otherwise stated at checkout.

Lost or delayed packages
If your package is delayed, please contact us through our Contact page and we will help check the order status.